Privacy Policy

Welcome to Decorare Jersey Limited’s (“Decorare Jersey”) Privacy Policy

Decorare Jersey respects your privacy and is committed to protecting your personal data.  We will only use your personal data for the purposes for which we have collected it.

Purpose of this Privacy Notice

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with us, open an account, purchase a product or service, sign up to our newsletter, take part in a competition with Decorare Jersey or from www.decorare.je (the “Site”).

Personal Information we may collect

Personal data or personal information means any information about an individual from which that person can be identified.

Data Protection Law means that we will only use your data for certain reasons and where we have a legal basis to do so. These are the reasons for which we will process your data:

Orders & Purchases: we will use the details you provide to process any orders that you make using our website, email, social media message or telephone.

Marketing Purposes: we may send you emails and messages about new products, brands and services.  You will be able to unsubscribe from these.

Answering Your Queries and Customer Support: we will use your email and contact details to answer your contact requests and queries.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may collect your company name, address, phone number, contact details, email address, billing address and delivery address.  We may collect formal identification documents and proof of address.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Storing and Sharing Your Data

Data security is very important to us and we take appropriate security measures (both technical and organisational) to safeguard and secure your data.

We will never sell your personal data to a third party.

We will never transfer or disclose your personal data to any third party.

How Long We Keep Your Data

We do not keep your personal data for any longer than it is necessary in light of the reason(s) for which it was first collected and for our obligation under other laws.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used of accesses in an unauthorised way, altered or disclosed.  

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for children and we do not knowingly collect data relating to children.

Contact Us

For more information about our privacy practices, if you have questions, or if you need to make a complaint, please contact us by e-mail at info@decorare.je or by mail using the details provided below:

Post: El Toros, 2 Abbotsmount, St John's Road, St Helier, Jersey JE2 3LA

Office phone no: 01534 631739

Changes to Our Privacy Notice

We may change this privacy notice from time to time (for example, changes to our practices or for other operational, legal or regulatory reasons). Any changes will be immediately posted on our site. We recommend you check the privacy notice regularly to remain up to date.

This privacy notice was last updated in December 2019.

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