Terms & Conditions

Introduction

Welcome to Decorare Jersey Limited’s (“Decorare Jersey”) Terms & Conditions (“the Terms”).

Terms of Website

The Terms apply to the supply to you of any of the goods or services provided through this Website (“Goods”).  Please read the Terms before you order any Goods.

By using this Website, you indicate that you accept the Terms.

Information about us

We are Decorare Jersey Limited, a Limited Company registered in Jersey, Channel Islands with company registration number: 128885.  Our registered office is: El Toros, 2 Abbotsmount, St John’s Road, St Helier, Jersey JE2 3LA.

We are registered for GST with number: 0101576

You can contact us by telephone on 01534 631739 or by email info@decorare.je or by writing to us at the above address.

Territory

This Website is for use within Jersey, Channel Islands.  Orders & Delivery outside of the Island are by arrangement.

Your Status

By placing an order through this Website, you warrant that:

  • You are legally capable of entering into binding contracts;
  • You are resident in Jersey; and
  • You are at least 18 years of age

Orders

All order should be conducted via the Website in the first instance.  Your order constitutes an offer to us to purchase the relevant Goods or Services.   This refers to orders made via the Website and via email.  Orders made via text message or via the phone will be confirmed by us to you by email and will constitute an offer on receipt by you of that email.  The contract between us will be formed when you have successfully paid for the relevant Goods (the “Contract”).  For Trade Credit Account Holders, the Contract will be formed on receipt of the confirming email.

Payment Terms

Payment is strictly at time of checkout unless credit terms have been agreed.

Credit payment terms are strictly 30 days, payable on the 30th day of the following month. Late payments will incur interest at 3% on the balance outstanding and an admin charge of £25.00 per month.  Should an account remain overdue more than 7 days, we reserve the right to cancel or suspend any further deliveries. Failure to pay the invoice on time will result in any discounts being revoked from the goods on that invoice and court proceedings will be instigated.

Risk & Title

The Goods will be at your risk from the time of delivery.  Ownership of the Goods will only pass to your when we have received full payment of all sums due in respect of the Goods, including delivery, interest or administrational charges.

Health & Safety

We act in good faith with regards to the products we sell and the conditions necessary to ensure they will be safe and without risk to health when properly used.  If you are not already in possession of information concerning the safe use of the products or if you become aware of any risk to health and safety, you should contact us, or seek guidance from the manufacturer.

Sale of Goods

All products are believed by Decorare Jersey to be of a quality suitable for the purpose and specification for which they are intended.  Information provided by Decorare Jersey is given in good faith.  It is your responsibility to satisfy your own particular situation and site conditions and to follow manufacturers instructions.  We cannot control the conditions under which supplied products are used or applied.  Data sheets will be made available, if however, you are unable to locate them, please contact us.

Decorare Jersey accept no liability for the products supplied, loss of profits, consequential, financial or any other losses.

Returns & Refunds

If you have a legitimate reason for changing your mind about your purchase or are not completely satisfied, please advise us in writing and return it within 5 days in its original condition, with proof of purchase and we will refund it for you.  By original condition, the item should be unused, unopened, undamaged and any packaging intact.  Paints that are mixed to order, special orders and Passive Fire Products are non-returnable and non-refundable.  This does not affect your statutory rights.

Price

The prices quoted on this Website do not include GST.  The standard rate of GST will be added at checkout or added to the invoice amount.

The price, availability and specification of the Goods are subject to change without notice, although we aim to advise you on a best endeavours basis.  The price of any Goods, except for obvious error, will be as quoted on the Website at time of ordering.  Our Website contains details of a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on our Website may be incorrectly priced. We verify prices, as part of our dispatch procedure so that, where any of the Goods correct price is less than our stated price, we will charge the lower amount when dispatching the relevant Goods to you. If an item’s correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before dispatching the Goods or reject your order and notify you of such rejection.  We are under no obligation to provide the Goods to you at an incorrect (lower) price, if the pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a miss pricing.

Payment

We accept payment via BACS, PayPal, Visa Credit, Visa Debit, Visa Electron and MasterCard.

Delivery

Customer Account Holders:

  • Orders before 3pm
    • For next day collection (8.00am to 12pm)
    • For next day delivery** by arrangement
  • Urgent orders, same day collection or delivery by arrangement; on a best endeavours basis

** Minimum order for delivery £30

Non-Account Holders:

  • Orders before 3pm for next day collection (8.00am to 12pm) or delivery** within 2 days or by arrangement

** Minimum order for delivery £30

All deliveries must be signed for.

Unavailability

In the event that Goods become unavailable or out of stock, we will contact you to discuss when availability is expected, suggest an alternative or arrange a refund.

Disclaimer

Whilst great care has been taken to ensure that the information on this website is accurate, information as to price may be subject to change without notice. Without in any way reducing or affecting you statutory rights, Decorare Jersey Limited makes no representations or warranties either that the information in or accessible via this website is accurate, complete or current, nor of any other kind, express or implied, with respect to this website or the Goods, information, materials or content including, without limitation,warranties of merchantability and/or fitness of any Goods for a particular purpose.

Our Liability

A) We warrant to you that any Goods purchased from us through our site are of satisfactory quality and reasonably fit for all the purposes for which Goods of the kind are commonly supplied.

B) Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Goods you purchased. Losses are foreseeable where you and we could contemplate them at the time your order is accepted by us. If you are contracting as a business, our liability for any claim for loss or damage shall be limited to the purchase price of the Goods you purchased

C) This does not include or limit in any way our liability:

  • For death or personal injury caused by our negligence;
  • Under section 2(3) of the Consumer Protection Act 1987;
  • For fraud or fraudulent misrepresentation; or
  • For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability,

D) We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:

  • Loss of income or revenue (a)
  • Loss of business (b)
  • Loss of profits or contracts(c)
  • Loss of anticipated savings (d)
  • Loss of data, or (e)
  • Waste of management or office time, (f)

However arising and whether caused by tort (including negligence), breach of contract or otherwise even if foreseeable); provided that this clause D shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause A or clause B or any other claims for direct financial loss that are not excluded by any of categories (a) to (f) inclusive of this clause D.

Changes in Terms & Conditions

Decorare Jersey reserves the right to modify these Terms at any time without prior notice.  Any modification of these Terms will be deemed to be effective from the date and time of posting on the Decorare Jersey website.

Statutory Rights

Your Statutory Rights are unaffected by anything appearing in these terms and conditions.

These Terms & Conditions are dated February 2020

x